Around your home
- Meal preparation and cooking
- Cleaning, including laundry, ironing, vacuuming, dusting, making beds
- Light gardening, including weeding, lawn mowing, clearing debris
- Minor home modifications, including installing easy access taps and grab rails
- Pet care, including taking your pet for walks.
Health & clinical care
- Personal care, including bathing, showering, toileting, dressing, grooming, doing hair
- Assistance getting in and out of bed
- Assist clients to access allied health services
- Clinical care from a registered nurse, including wound care, continence advice and medication management.
- Install mechanical devices for lifting you in and out of bed
- Source and supply bed aids, including rails, slide sheets, tri-pillows, and pressure-relieving mattresses. Also walking aids, including crutches and walkers
- Arranging visitors for you
- Taking you to appointments, social events, to the local shops and out in the community
- Inviting you to our group social activities.
- Care for you at your home while your carer is away
- Temporary care in an aged care home.
Are you eligible?
The Australian Government decides who's eligible for a Home Care Package, and you'll need to apply through My Aged Care. You may be eligible if you've been diagnosed with a medical condition, had a serious fall or hospital admission, noticed a change in memory or are experiencing reduced mobility.Go to My Aged Care
How often can we help?
How much support we can provide depends on the Home Care Package level you've been approved for. Here's a guide to the government's package levels (March 2022):
Type of care
Amount per year
Basic care needs
Low care needs
Intermediate care needs
High care needs
Once you know your package level, and we get to know your care needs, we work with you to create a support plan that's designed to help you stay living independently in the comfort of your home and community.
While the Australian Government pays for most of your Home Care Package costs, you'll also need to contribute.
The government pays your package level funding directly to us, however there are a few additional fees you'll need to pay.
Basic daily fee
There's a basic daily fee that's the same for everyone and is set by the government of up to 17.5% of the day rate of the single aged pension. This means you'll pay a basic daily fee of around $10 or $11 a day (March 2022)
Income-tested care fee
There's a separate income-tested care fee for those who can afford it. You'll do an income and assets assessment through Services Australia to find out if you need to pay this. The amount you pay depends on your assessment, but is capped by government. Daily rates for the income-tested care fee vary, but you could pay from around $16 to $32 per day - on top of the basic daily fee (March 2022).
These are things you agree to pay for that aren't covered by your Home Care Package budget. Contact us on 1800 772 011 for more information about pricing.
See our Home Care Package price list.
There's a national Home Care Package waiting list that's managed by the government. Once you've been assessed for a Home Care Package and found eligible, you'll be placed on the list. People with higher or more urgent care needs are prioritised.
Expected wait times
As at March 2022, the expected waiting times are:
Estimated wait time
6 steps to apply