Support at Home Program | Churches of Christ
Our 2025 AGM will be held on Tuesday 4 November at 5pm at Kenmore Church.

Support 
at Home 

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Do you need support at home?

Our local team is here to help.

What is the Support at Home program?

Support at Home started on 1 November 2025, replacing Home Care Packages and Short-Term Restorative Care. It gives older Australians more personalised support to stay independent, with fairer pricing, better help for complex needs, and a stronger focus on early intervention. It’s part of the aged care reforms from the Royal Commission.

View the program booklet

Simple, fair contributions

Under Support at Home, participants only pay for the services they use. 

✔ Contributions are set as a percentage of the service price and calculated per hour, or per item. 

✔ The government covers the rest as a subsidy.

Contributions depend on:

The service you receive

  • Clinical supports, such as nursing, is fully covered
  • Personal support and home modifications have moderate contributions
  • Everyday services have the highest contributions

Your financial status

  • Your pension status
  • Your income
  • Commonwealth Seniors Health Card eligibility.

Support at Home rates and service costs

View our current pricing for Support at Home services, including care, clinical support and everyday living. Rates vary by time, day and service type.

See full fee schedule

Participant Categories under Support at Home

To ensure HCP recipients transition to Support at Home, the Government has developed transition guidelines. Based on these guidelines, recipients may be considered either a 'Grandfathered’ or a ‘Transitional’ participant.

Grandfathered Participants

If you were approved for a HCP by 12 Sept 2024, you’ll automatically move over with the same care level and protections.

Automatic transition: No need to reapply.
Choice of provider: Stay with Churches of Christ or choose another.
Protected contributions: You won’t pay more than now.
Unspent funds: Keep what’s left as at 31 Oct 2025, with new limits.
Same level of care: Your support level stays the same.
Quarterly budgeting: Budgets shift to quarterly.
Care management costs: Capped at 10% and managed separately.

Hybrid or Transitional Participants

If you were approved for a HCP after 12 September 2024, here’s what to expect under Support at Home:

Automatic transition: You’ll move over with no action needed.
Continuity of care: You’ll keep your current provider and care arrangements.
Same level of care: Your support level stays the same.
Quarterly budgeting: Budgets shift from yearly to quarterly.
Care management costs: Capped at 10% and managed separately.
Personal contributions: You’ll start paying fees based on income and services.

The support we offer

Support at Home continues to fund the in-home services you received under your Home Care Package. Services are grouped into Clinical Supports, Independence, and Everyday Living, each with its own contribution arrangements. Your support plan shows what’s available to you, based on your assessment.

Clinical supports

Such as nursing care, occupational therapy and physiotherapy.
More info

Independence

Such as help with showering, taking medications, transport or respite care.
More info

Everyday living

Such as cleaning, gardening, shopping or meal preparation.
More info
My Churches of Christ Care Partner works with me to understand my own individual needs and goals, and I love that approach.
Eloise, participant

The Aged Care Act 2024

Under the new Aged Care Act, Churches of Christ continue to advocate for the rights and well-being of every person in our care. With integrity and high standards, we uphold the core principles of compassion, safety, and respect - ensuring those who access government-funded aged care services are treated with the care they deserve.

Learn more about the changes

Talk to our team today

For over 80 years, we’ve cared for Queensland seniors like family. To learn more about our services, or the Support at Home program, contact us now. 

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