Support at Home Program | Churches of Christ

Do you need support at home?

Our local team is here to help.

What is the Support at Home program?

Support at Home replaces the Home Care Packages Program and the Short-Term Restorative Care Programme.From 1 November 2025, older Australians have access to more personalised, home-based support designed to help them live independently for longer. By bringing together existing programs, Support at Home delivers fairer pricing, improved care for complex needs, and a stronger focus on early intervention.This reform follows key recommendations from the Royal Commission into Aged Care Quality and Safety, marking a significant step forward in improving aged care services across Australia.

View the program booklet

No extra costs when moving to Support at Home

The Aged Care Reforms are designed to protect current home care recipients from paying more. A ‘no worse-off’ approach means your contributions will stay the same—or even decrease—when you transition to Support at Home.

If on 12 September 2024, you were:

✔ Receiving a Home Care Package

✔ On the National Priority System

✔ Assessed as eligible for a Home Care Package

… you’ll pay the same or less when you transition to Support at Home.

Simple, fair contributions

Under Support at Home, participants only pay for the services they use.

✔ Contributions are set as a percentage of the service price and calculated per hour, or per item.

✔ The government covers the rest as a subsidy.

Contribution amounts depend on:

The service you receive

Clinical supports, such as nursing, is fully covered
Personal support and home modifications have moderate contributions
Everyday services have the highest contributions

Your financial status

Your pension status
Your income
Commonwealth Seniors Health Card eligibility.

Contributions fact sheet

Under the no worse off principle, I only pay a contribution towards the services that are actually delivered to me. The government takes care of covering the remaining portion of service costs.

Patricia, participant

The support we offer

The Support at Home program will continue funding in-home care services for those who were covered under a Home Care Package. The program provides a clear service list with three categories. Each category has specific services and contribution arrangements. Assessments determine the services each person can access, outlined in their support plan.

Clinical supports

Help with your health and clinical care, including nursing or post-hospital support.

Independence

Offering personal care, social support, local transport and community engagement.

Everyday living

Support with domestic assistance, home maintenance, gardening and preparation of meals.

As a grandfathered HCP participant who had been paying an income-tested care fee, I will now transition to Support at Home with discounted contribution arrangements. I will continue to make the same contributions, or lower, than I had under HCP arrangements.

Don, participant

The Aged Care Act 2024

Under the new Aged Care Act, Churches of Christ continue to advocate for the rights and well-being of every person in our care. With integrity and high standards, we uphold the core principles of compassion, safety, and respect - ensuring those who access government-funded aged care services are treated with the care they deserve.

Learn more about the changes

Talk to our team today

For over 80 years, we’ve cared for Queensland seniors like family. To learn more about our services, or the Support at Home program, contact us now.

Support
at Home