Commonwealth Home Support

The Commonwealth Home Support Program (CHSP) provides government-funded entry-level support to help you stay living independently and safely at home. Our CHSP carers come to your home to help you with basic tasks, including housework, transport and personal care. They don't come each day, so if you need more frequent support, see Home Care Packages.

What we can do

Around your home

  • Meal preparation and cooking
  • Basic chores including cleaning, laundry and ironing
  • Mowing, gardening, taking bins out
  • Home maintenance including minor repairs 
  • Changes to your home to improve safety, including installing alarms, ramps and hand rails
  • Items to help you get around, including walking frames and shower chairs. 

Health & clinical care

  • Personal care including showering, self-care, hygiene and grooming
  • Clinical care from a registered nurse, including wound care, continence advice and medication management
  • Allied health services, including speech therapy, physiotherapy and podiatry
  • Specialist support for people with a particular condition including vision impairment, dementia.

Social support

  • Transport and support to access your community, local shops and to attend appointments
  • Social support groups
  • Spiritual support, including home visits from a chaplain.

Respite care

  • Care for you at your home while your carer is away
  • Temporary care in an aged care home.

Are you eligible?

The Australian Government decides who's eligible for CHSP, and you'll need to apply through My Aged Care. You'll need to be aged 65+ (50+ for Aboriginal or Torres Strait Islander people), or younger for vulnerable people.

Go to My Aged Care


While the Australian Government pays for most of your CHSP costs, you'll also need to contribute if you can afford to.

Your out-of-pocket costs depend on the type of support you're receiving, how often, and your income. Things like house cleaning and meals might cost a few dollars, bigger jobs like home modifications will cost more.

Contact us on 3327 1600 for more information about pricing. 

5 steps to applying

1. Call us

Call our home care support team on 3327 1600  to get started. We’ll help guide you through the government's My Aged Care application process.

2. Visit My Aged Care website

My Aged Care will register you and you'll start your application. You can do this over the phone by calling 1800 200 422 or online.

3. Book home assessment

My Aged Care will arrange a home care assessment. Their assessor will arrange a time that suits to come and visit you at home.

4. Home assessment

The My Aged Care Assessor comes to your home. Set aside at least an hour, and you can have a family member or carer with you. The assessor will ask you questions about what you can and can't do, and things you think will help you stay healthy, socially connected and living at home. At the end of your assessment, they'll let you know if you're eligible. If so, they'll end the appointment by developing your support plan, creating a referral and giving you a list of local home care providers to contact. They can also call providers for you, if you prefer.

5. Sign up

You can call us on 3327 1600  with your referral, or My Aged Care will contact us and we will phone you. We'll speak with you about what services we have have available and any out-of-pocket costs.

Find a home carer near you

Our locations

Interested in learning more?

Just fill in the form and we'll get back to you as soon as possible. 

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