Permanent care
We're here to help
If you're no longer finding it easy to manage at home.
Are you eligible?
The first step to access government-funded aged care services is to check your eligibility for an assessment. You can do this online, or by calling My Aged Care to talk about your needs on 1800 200 422.
If you have previously registered with My Aged Care, you cannot apply for an assessment online and will need to call My Aged Care.
What you can expect during permanent care
Your assessment will state whether you've been approved for high or low level care. This will help inform how our team prepares for and cares for you.
Moving in
We'll help make your move as easy as possible, and we can work with your family, friends or retirement village to help get you relocated and settled in.
Living in
We'll be there for you 24/7, with our registered nurses and qualified carers always on-site and ready to help. We'll take care of any personal needs, complex medical needs and medication that you need help with and provide social activities and outings for you to join in with.
