FAQs - Youth CONNECT
How can I get more information?
Email email@example.com or phone 1800 314 417.
You can also download the brochure or the referrer information sheet.
How can Youth CONNECT help me?
Youth CONNECT aims to help young people at risk of homelessness identify the barriers to maintaining stable accommodation. Case managers actively work with them to address these barriers and establish some long-term skills the young person can use throughout their life Youth CONNECT provides personal and practical support to achieve these outcomes.
Will Youth CONNECT be suitable for me?
Youth CONNECT is best suited to young people who struggle to maintain accommodation without support. Youth CONNECT does not have access to emergency accommodation, so you should have at least short-term accommodation options available.
What is expected of referrers?
For Youth CONNECT to make a timely assessment of the referral we need to be able to contact you, the referrer by phone. The referrer needs to have an understanding of the strengths and needs of the young person and the purpose of the Youth CONNECT program.
Our Youth CONNECT team will contact you to talk through the referral information to assist in progressing your referral. You will get an outcome regarding the referral from the Department of Housing and Public Works.
Are you open to co-case management?
Yes. Many of the young people in the program have complex needs and will require more than one support service to maintain housing stability. We regularly engage in co-case management with government and non-government service providers.
Does Youth CONNECT provide emergency accommodation?
No, the program does not provide emergency accommodation.
Does Youth CONNECT provide housing?
Youth CONNECT complete an assessment with the young person and their referrer to identify the best housing solution for them. Some young people may be referred to Churches of Christ Housing Services if that is the most appropriate solution for them, and waiting times for this option will vary. Youth CONNECT do not access social housing stock or emergency accommodation.