Our programs

Every family needs help sometimes.

Find the right family support program for you

Programs

We have four different programs ready to help move your family toward a brighter future. Tap on each to find out more.

Family intervention services

Parenting skills, relationship building and life skills assessments and services for biological parents who need support.
Learn more

Intensive family support

Parenting skills support for families who need intensive support.
Learn more

Family and child connect

Relationships, family violence, parenting skills, managing money, drug, alcohol and gambling services.
Learn more

Counselling and intervention services

For children and young people in out-of-home care who've experienced trauma, harm and neglect.
Learn more

Family intervention services

We provide practical support to Queensland parents who've been referred to us by the Department of Children, Youth Justice and Multicultural Affairs. These are biological parents who've had their children removed from their care, or are at risk of this happening.

We work closely with parents to develop their skills and relationships to help keep their family together, and give hope to their children.

We also undertake assessments to help determine the best path forward for parents and their children.

Services

• Parenting skills
• Conflict & anger resolution
• Money management
• Supervised contact visits
• Relationship building & attachment
• Job search support

Assessments

• Parenting capacity assessments
• Family assessments
• Attachment assessments
• Reunification assessments
• Strengths and need assessments
• Social assessments

How to receive our help?

We can only take referrals from the department for this program. Once we receive a referral for a family, we'll contact you to arrange our first meeting and future support.

Aboriginal or Torres Strait Islander? Another cultural background? Please let us know so we can connect you with support workers ready to help you.

This service has not only helped my children but also my parenting skills and confidence. My children are calmer now that I am calm.
Madison and family, client with Family Support services

Intensive family support

Also known as Families Together, our Intensive Family Support services are for Queensland parents or carers who've been referred to us with complex support needs. If you've been referred to us, we'll quickly link you with a dedicated case worker who'll listen to you and build an understanding of your unique situation.

Our case worker will then develop a personalised support plan, tailored to the needs of you and your family. You'll then receive support over the time you need to help move your family forward, and bring hope to your children. We'll come to your home to deliver these services, and there is no cost to you.

We run Families Together across Brisbane, Moreton Bay, Mackay, Bundaberg, Burdekin and across the Isaac region.

Services

  • Parenting skills
  • Employment
  • Housing
  • Health
  • Mental health
  • Domestic and family violence
  • Drug, alcohol & gambling

How to receive our help?

We receive referrals from the government and non-government partners, you can also be referred by a professional, such as a teacher, doctor or police officer. If you wish to refer yourself, you can do so via the Family and Child Connect website, or by calling 13FAMILY or 13 32 64.

If we receive a referral for your family, we'll contact you to arrange our first meeting and future support.

Aboriginal or Torres Strait Islander? Another cultural background? Please let us know so we can connect you with support workers ready to help you.

My three year olds speech continues to develop and he is now using short sentences to talk with me and explain what he wants and needs.
Madison and family, client with Family Support services

Family and Child Connect

Being a parent isn't easy and every family faces unique challenges. Our Family and Child Connect program helps parents build skills and create opportunities so they can keep their children safe, healthy and protected at home.

This is a free program for Queensland parents who could benefit from extra parenting support and are not already formally involved with the Department of Children, Youth Justice and Multicultural Affairs.

We work with you to identify your needs, and then begin to connect you in with the local support services that can help you best. These may be services for mental health, addiction support, community housing, job searching, training providers, money management and family violence.

We are the main providers of Family and Child Connect services across the Wide Bay and North Burnett areas.

Services

  • Parenting
  • Employment
  • Housing
  • Health
  • Mental health
  • Drug, alcohol & gambling

How to receive our help?

You can refer yourself via the Family and Child Connect website, or by calling 13FAMILY or 13 32 64. You can also be referred by a professional, such as a teacher, doctor or police officer. If you live in the Wide Bay/North Burnett areas, we'll receive your referral and will then contact you to arrange our first meeting and future support.

Aboriginal or Torres Strait Islander? Another cultural background? Please let us know so we can connect you with support workers ready to help you.

This program gave me someone to talk to about my struggles and has helped with my children’s behaviours and their development.
Madison and family, client with Family Support services

Counselling and intervention services

Our qualified counsellors work with children and young people who've experienced trauma, harm and neglect and already live in out-of-home care. Our counsellors can also work with these childrens' families to help shape a better future.

Would you like more information or have a question?

Send us a message and we will be in touch.

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