Policies and procedures
To ensure the health and well-being of every child, our early childhood services have a suite of policies and procedures. To access full copies of these, please speak with your service manager or educator.
Delivery and Collection Procedure
This procedure outlines the steps involved and responsibilities regarding the delivery of children to the service, their collection, late collection, allowable absences, approved absences and attendance. An authorised person (on Enrolment Record or Enrolment Amendment for Emergency Contacts and Authorisations) must sign your child into the service upon arrival and sign out when leaving the service. Refer to the procedure regarding a non-authorised person. If your child appears to be unwell, the service will not accept them into care that day.
Child Protection Procedure
Our early childhood services take a pro-active approach to prevent harm to children. This procedure outlines the steps involved in the event that harm to any child enrolled is identified or suspected. All our educators and staff understand the current child protection laws and the obligations they have under these laws and hold a current Blue Card.
Behaviour Guidance Procedure
Our early childhood services take a pro-active approach to prevent behaviour difficulties. This procedure outlines responsibilities of service managers and educators in providing a safe and appropriate environment for your child. It outlines the steps to be taken to support all children impacted by challenging, aggressive or bullying behaviour, including social isolation and cyber-bullying, in line with the model of care.
Sun Protection Procedure
We adopt the best practice sun protection recommendations as set by the Australian Cancer Council and the Cancer Council Queensland.
To ensure sun protective behaviours and awareness, families, children, staff and educators are required to practise sun protection behaviours. This procedure outlines the steps to provide a sun safe environment.
Sleep and Rest Procedure
The purpose of this procedure is to describe the steps involved in understanding the importance of sleep and rest for all children and what is required based on ages, development stages, and individual needs. This procedure has been developed based upon the recommendations from the recognised National Authority ‘SIDS & Kids’. Please review this procedure and discuss your child’s individual needs with your educator/service manager. If your needs or practices are not consistent with this procedure, please provide this request to the service in writing so a risk assessment can be conducted. The sleep and rest environments will be monitored at regular intervals and sleeping children will be “within sight and/or sound”.
Excursion and Regular Outings Procedure
All excursions and regular outings must be discussed with you (as authorised parent/guardian) prior to the excursion/regular outing. Your child must have written permission to attend and you must be aware of the details of the activity.
Incident, Injury, Trauma and Illness Procedure
This procedure outlines the actions to be taken in the event of any incident, injury or trauma to or illness of a child. It applies to all child-related incidents, injuries, traumas and illnesses occurring during care hours or following an incident during care hours, including excursions. It applies:
- in the event of a minor incident, injury or trauma to a child
- in the event of a serious incident, injury or trauma to a child
- when a child becomes ill during care hours and is physically unwell
- in the event that a child was missing, could not be accounted for, taken or removed from the service.
In the event of an incident, injury, trauma or illness an Incident, Injury, Trauma and Illness Record will be completed. This must be completed in full within 24 hours of when the incident, injury, trauma or illness occurred. It must be signed by the educator, service manager and authorised parent/guardian when the child is collected from care or no later than the child’s next attendance at the service after the event.
Dealing with Infectious Disease Procedure
This procedure outlines the steps to be taken in order to help prevent the spread of infectious disease at a service in the event that a child, educator, staff member, volunteer or student becomes ill. The Staying Healthy: Preventing infectious diseases in early childhood education and care services (5th Edition) and Queensland Government health guidelines are referenced and used in this procedure.
Medication Management Procedure
This procedure outlines the steps required to administer, or to assist a child, in taking medication. It applies to every child requiring medication during care hours and to all medications. If the service manager or educator are not satisfied with the information provided they may request a letter from your medical professional, registered medical practitioner or homeopath practitioner to be provided regarding the medical condition and the required medication (prescribed or over the counter).