About us

About us

Find out more about our early childhood services, policies and procedures, philosophy, National Quality Framework and Churches of Christ Care in general.

Our early childhood services

Churches of Christ Care is one of the leading not-for-profit providers of high quality, approved child care services in Queensland, operating 15 services for children aged 0-16 years. Our early childhood services focus on community needs and include centre-based, home-based and community-based care, all with flexible support options.

We are committed to recruiting and maintaining qualified early childhood educators. Staff are supported in their professional development through attendance at internal and external conferences and workshops, and involvement in both peer networks and learning communities across the state.

While Christian values of kindness and acceptance are reflected in the supportive, loving environment created for the children, all our early childhood services are non-denominational and celebrate cultural diversity.

The Australian Government, Queensland Government and Local Governments currently provide and have provided financial support for Churches of Christ Care Early Childhood Services under various funding programs, grants and schemes.

Policies and procedures

To ensure the health and well-being of every child, our early childhood services have a suite of policies and procedures. To access full copies of these, please speak with your service manager or educator.

Delivery and Collection Procedure

This procedure outlines the steps involved and responsibilities regarding the delivery of children to the service, their collection, late collection, allowable absences, approved absences and attendance. An authorised person (on Enrolment Record or Enrolment Amendment for Emergency Contacts and Authorisations) must sign your child into the service upon arrival and sign out when leaving the service. Refer to the procedure regarding a non-authorised person. If your child appears to be unwell, the service will not accept them into care that day.

Child Protection Procedure

Our early childhood services take a pro-active approach to prevent harm to children. This procedure outlines the steps involved in the event that harm to any child enrolled is identified or suspected. All our educators and staff understand the current child protection laws and the obligations they have under these laws and hold a current Blue Card.

Behaviour Guidance Procedure

Our early childhood services take a pro-active approach to prevent behaviour difficulties. This procedure outlines responsibilities of service managers and educators in providing a safe and appropriate environment for your child. It outlines the steps to be taken to support all children impacted by challenging, aggressive or bullying behaviour, including social isolation and cyber-bullying, in line with the model of care.

Sun Protection Procedure

We adopt the best practice sun protection recommendations as set by the Australian Cancer Council and the Cancer Council Queensland.

To ensure sun protective behaviours and awareness, families, children, staff and educators are required to practise sun protection behaviours. This procedure outlines the steps to provide a sun safe environment.

Sleep and Rest Procedure

The purpose of this procedure is to describe the steps involved in understanding the importance of sleep and rest for all children and what is required based on ages, development stages, and individual needs. This procedure has been developed based upon the recommendations from the recognised National Authority ‘SIDS & Kids’. Please review this procedure and discuss your child’s individual needs with your educator/service manager. If your needs or practices are not consistent with this procedure, please provide this request to the service in writing so a risk assessment can be conducted. The sleep and rest environments will be monitored at regular intervals and sleeping children will be “within sight and/or sound”.

Excursion and Regular Outings Procedure

All excursions and regular outings must be discussed with you (as authorised parent/guardian) prior to the excursion/regular outing. Your child must have written permission to attend and you must be aware of the details of the activity.

Incident, Injury, Trauma and Illness Procedure

This procedure outlines the actions to be taken in the event of any incident, injury or trauma to or illness of a child. It applies to all child-related incidents, injuries, traumas and illnesses occurring during care hours or following an incident during care hours, including excursions. It applies:

  • in the event of a minor incident, injury or trauma to a child
  • in the event of a serious incident, injury or trauma to a child
  • when a child becomes ill during care hours and is physically unwell
  • in the event that a child was missing, could not be accounted for, taken or removed from the service.

In the event of an incident, injury, trauma or illness an Incident, Injury, Trauma and Illness Record will be completed. This must be completed in full within 24 hours of when the incident, injury, trauma or illness occurred. It must be signed by the educator, service manager and authorised parent/guardian when the child is collected from care or no later than the child’s next attendance at the service after the event.

Dealing with Infectious Disease Procedure

This procedure outlines the steps to be taken in order to help prevent the spread of infectious disease at a service in the event that a child, educator, staff member, volunteer or student becomes ill. The Staying Healthy: Preventing infectious diseases in early childhood education and care services (5th Edition) and Queensland Government health guidelines are referenced and used in this procedure.

Medication Management Procedure

This procedure outlines the steps required to administer, or to assist a child, in taking medication. It applies to every child requiring medication during care hours and to all medications. If the service manager or educator are not satisfied with the information provided they may request a letter from your medical professional, registered medical practitioner or homeopath practitioner to be provided regarding the medical condition and the required medication (prescribed or over the counter).

Our philosophy

Churches of Christ Care’s Early Childhood Services offer a diverse range of services to the communities we are part of, while sharing one understanding of our purpose and role.

  • We welcome all children and families into our services, whatever their circumstances, experiences or abilities, to access and participate in our educational and care environments that are inclusive, supportive, inspiring and nurturing.
  • We recognise that children are our key focus and that social and emotional wellbeing supports them to be capable and competent and have a strong and evident voice in their own learning.
  • We are dedicated and empowered to uphold the organisations commitment to the safety and wellbeing of children and the protection of children from harm in a supportive environment in which children are respected and understood.
  • We acknowledge that our educators and staff are professionals who share a responsibility with the children, families and community to ensure that learning is interactive and ongoing.
  • We believe that through connection with the natural environment children are free to discover, create and play in a supportive and safe environment where they can simply enjoy being.
  • We embrace the partnerships that are built with our children, families and community.
  • We use the connections within our organisation and the wider community to support children, families, educators and staff.
  • We honour and celebrate the richness and diversity of culture and beliefs of all families, respecting their practices, values and choices.
  • We strive to promote a greater connection, inclusion and participation of Aboriginal and Torres Strait Islander ways of knowing, doing, and being.
  • We are committed to a process of continuous improvement guided by current approved frameworks and genuine feedback to ensure the children, families, educators, staff and community members have opportunities to share their own journey of belonging, being and becoming.
  • We reflect Christian values of kindness and acceptance in the supportive, loving environment we create for the children; however, all of our services are non-denominational.

Churches of Christ Care’s Early Childhood Services are committed to upholding the organisation’s mission and values.

Our mission

  • Bringing the light of Christ into communities.

Our values

  • Modelling unconditional love.
  • Behaving with integrity.
  • Being good stewards.

National Quality Framework

National Law

The National Quality Framework (NQF) operates under an applied law system, comprising the Education and Care Services National Law and the Education and Care Services National Regulations. The NQF applies to most long day care, family day care, outside school hours care and preschools/kindergartens in Australia.

National Regulations

The Education and Care Services National Regulations support the legislation and provide detail on a range of operational requirements for an education and care service.

National Quality Standards

The seven quality areas covered by the National Quality Standard are:

  1. Educational program and practice
  2. Children’s health and safety
  3. Physical environment
  4. Staffing arrangements
  5. Relationships with children
  6. Collaborative partnerships with families and communities
  7. Leadership and service management

Quality Improvement Plan

The National Regulations require approved services to have a Quality Improvement Plan (QIP). The QIP is an important document which services are to develop and maintain in an ongoing manner, including feedback and input from all educators/staff, families and children. The QIP can assist services to plan, achieve and improve outcomes for children.

Assessment and rating

The relevant regulatory authority in each state and territory undertakes the assessment and rating process. Ratings promote transparency and accountability and help parents assess the quality of education and care services available. Every service receives a rating for each quality area and an overall rating. These ratings must be displayed by each service and are published on the ACECQA and the MyChild websites. There are five rating levels within the national quality rating and assessment process:

Rating Level

Explanation

Frequency of Assessment

Excellent

Indicates that a service demonstrates excellence and is recognised as a sector leader.

On application and through award for a period of three years.

Exceeding National Quality Standard

Indicates that a service is exceeding the National Quality Standard.

Generally, every three years for a full assessment.

Meeting National Quality Standard

Indicates that a service is meeting the National Quality Standard.

Generally, every two years for a full assessment.

Working Towards National Quality Standard

Indicates that a service is working towards meeting the National Quality Standard.

Generally, every year for a full assessment.

Significant improvement required

Indicates that a service is not meeting the National Quality Standard and the regulator is working closely with the service to immediately improve its quality (otherwise the service’s approval to operate will be withdrawn).

The regulator is working closely with the service to immediately improve its quality (otherwise the service’s approval to operate will be withdrawn).

About Churches of Christ Care

Churches of Christ Care is one of Australia’s largest and most diverse not-for-profit organisations, operating more than 190 services throughout Queensland and Victoria, with the support of over 3,300 staff and 1,500 volunteers. Active in the areas of early childhood care; children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide Christ-inspired care and compassion to vulnerable people at different stages of their life journey.

Our Christian values mean we offer help to anyone in need regardless of race or religion. We are inspired by Christ but do not expect our clients, or you, to be. Our care and compassion are open to all vulnerable people in all stages of life.

Churches of Christ Care services are funded though a mix of government subsidies, grants, fundraising activities, and fees and charges for selected services. Our community housing projects are made possible through the federal government’s Nation Building – Economic Stimulus Plan.

More about Churches of Christ Care